Forces of Change In Content Management – Keynote from John Mancini at AIIM17

Slide 11 has several questions on these forces of change, the most pertinent one being, “What Does The Business Want? Enhanced Customer Experience.”  This makes me ask the question of how am I empowering employees to have access and insight information to enhance the customer experience so we can get the highest ROI from records and information and not waste time wading through junk looking for the right information.

AI Automation Starts To Transform The Legal Profession

While AI and big data make processes such as document review more efficient, it is at its most effective when combined with human expertise. “The system may identify and classify a clause that pertains to transfer rights, but the model will be unable to confidently assess whether the particular clause actually prohibits or permits the transfer of rights and obligations between parties,” says Orlando Conetta. “A lawyer would need to read the clause and make that determination, while AI ensures that the lawyer can find the clause quickly and only needs to assess the provision once, across all the documents it may be found in.”…

Richard Susskind co-developed the world’s first commercially available legal AI system in the 1980s and has recently co-written The Future of the Professions about the impact of technology on professional jobs. “In the 2020s, legal professionals will have a stark choice – compete with machines or build the machines,” he says. “By competing with machines, I have in mind that human lawyers will be doing things that machines cannot.

“By building the machines, I have in mind recognising that there will be AI solutions in the future for many of the problems that bring clients to their lawyers today; and so the way to meet clients’ needs will be to be involved in building these AI systems.”

Susskind says AI is likely to carry out work including due diligence reviews in transaction work, predictions of court decisions and online dispute resolution. “All of this means that legal professionals will not just be legal advisers, they will also be legal knowledge engineers, legal data scientists, legal technologists and legal process analysts.”

Information Management Fuels Your Digital Transformation Experience

Digital transformation ultimately means digitizing processes for improved process transparency and accuracy, ease and speed of transaction, customization and satisfaction from the customer experience.

What Trump’s Skinny Budget Says About Cybersecurity

President Donald Trump’s 2018 budget blueprint, released Thursday, touts major investments in cybersecurity, including a $61 million hike to help the FBI and the Justice Department combat criminals and terrorists’ use of encrypted communication tools.

The document is light on specifics, however, and does not include a top line figure for cyber investments.

Trump’s Homeland Security Adviser Tom Bossert pledged a broad plan to improve federal cybersecurity during his first formal address Wednesday, including by investing in modernized government technology and sharing cybersecurity services between agencies but stopped short of suggesting dollar figures. Trump plans to “put his money where his mouth is” on improving cybersecurity, Bossert said.

Ensuring The Next Data Breach Isn’t Yours

As the use of the cloud grows the severity of data breaches rises. This year’s breaches have proven that organizations should never think they are exempt from a breach. Rather, they should accept a “when,” not “if,” mentality, and have policies in place to detect and prevent sensitive data from falling into the wrong hands.

How To Compete In The Age of Analytics

If your organization has not started on the path toward building out a big data environment, you are behind the curve. Big data is here to stay and providing several benefits and new capabilities. One of the primary drivers behind the first wave of implementations is to lower the cost structure of storing the ocean of data that organizations are swimming in. Traditional data platforms are costly and do not provide an economical solution for storing massive amounts of information. By leveraging low-cost, commodity hardware, companies can store petabytes of information at very reasonable cost.

AI Is The Most Important Development in Tech, and the Deadline for Adapting was Yesterday

After speaking with about 10 people from across the AI/Big Data spectrum — from investors and startups to corporates and techies with opinions — there seems to be a sense of inevitability about the fact that AI will play a significant role in the day-to-day lives of the average person.

Which means the next 5-10 years are to be defined by our ability to adapt to AI technology and its disruptive impact. Unlike the Internet in 1990, a lot of ‘old school’ people (like governments, traditional SMEs and large corporations) seem to recognise AI as a potentially disruptive technology.

How did Yahoo get breached? Employee got spear phished, FBI suggests

The indictment unsealed Wednesday by US authorities against two agents of the Russian Federal Security Service, or FSB, (Dmitry Dokuchaev and Igor Sushchin) and two hackers (Alexsey Belan and Karim Baratov) provides some details of how Yahoo was pillaged of user data and its own technology over a period of over two years. But at a follow-up briefing at the FBI office here today, officials gave fresh insight into how they think the hack began—with a “spear phishing” e-mail to a Yahoo employee early in 2014.

Malcolm Palmore, the FBI special agent in charge of the bureau’s Silicon Valley office, told Ars in an interview that the initial breach that led to the exposure of half a billion Yahoo accounts likely started with the targeting of a “semi-privileged” Yahoo employee and not top executives. He said social engineering or spear phishing “was the likely avenue of infiltration” used to gain the credentials of an “unsuspecting employee” at Yahoo.

 

 

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