Netflix is a prime example of digital transformation. Its cost structure and business model are unlike anything the media business has ever seen, and it is steamrolling its competition as a result. The reason: IT is its strategic weapon.
the rise of big data, artificial intelligence and mobility has made IT the most important source of business value for many companies. Those that can leverage these technologies most effectively will transform entire industries.
Netflix didn’t win because it improved incrementally on existing processes. It won because it completely changed the way it does business.
The above is excerpted from an article in Information Week entitled, “Why CIO’s Will Lead Digital Transformation” by Raj Sabhlok, president, Zoho Corp