When I talk with folks about workflow issues, the focus of discussion typically turns to technology or the potential use of it. Until we understand the underlying reasons for the issue, technology alone will not resolve it completely and, in fact, has amplified the issue in some cases. My point is that in order to address workflow issues, organizations need to be aware of and embrace the concept that process management and automation are about more than just the technology.
The acknowledgement of a single platform for enterprise content has never worked, which came as no surprise. Most practitioners have been pointing to the fallacy of a single repository for years. ECM platforms had stopped being used to manage web pages and rich media years ago. In fact, documents have started to move outside of their traditional platforms and into line of business and operational content solutions, like contract life cycle management.
Predictive analytics analyzes behavior that indicates threats, vulnerabilities, and fraud. Slowly, but surely, cybersecurity budgets, analytics, and mindsets are shifting from prevention to detection and remediation because enterprises need to assume that their networks have been breached.
There is always the chance that security concerns will cool the consumer’s desire for smart products in the home. The 2016 distributed denial of service attack from a botnet of insecure connected cameras and DVRs is expected to have an impact. Said Middleton, “It could cause consumers to think twice about employing connected devices.”
ARMA International points out that in addition to security concerns, a host of information governance concerns should be addressed, particularly in the business market for these devices. Privacy concerns are already hitting the marketplace and cost considerations go beyond the cost of the devices. Businesses using these devices are collecting large quantities of data, which must be handled responsibly. Information governance experts have an opportunity to help organizations maximize the value of the information collected while putting safeguards in place to ensure the information is handled responsibly.
The job of the chief data officer is to break down the silos, remove roadblocks to innovation and help move this whole thing along with a degree of urgency that can only occur if the CDO has a direct link into the senior leadership group—which has to buy in and support that individual.
- Double down on the basics
- Watch and secure the supply chain
- Invest in employee training
- Track metrics and work as a team
In most organizations, information management policies are not a priority of end-users. Few of them have deep understanding or the policies or the expertise to apply them correctly.
But information is useless if it can’t be found in a timely and efficient manner. Organizations need to have policies to ensure the data is organized and complete, as well as to address when data can be deleted.
“Our democracy itself is at risk,” he said. Russia had crossed a “red line”, and America’s ability to win in cyberspace depends on its ability to deliver “meaningful consequences”.
“Unfortunately, we still do not have clear proportionate response policies for striking back against nation-states,” McCaul said. “Today, in some cases, the United States government is fighting 21st century threats with 20th century technology, and a 19th century bureaucracy.”
As the government continues to adopt analytics technology, it is vital that agencies invest in the talent and knowledge necessary to enable those efforts. Addressing the skills gaps is the first step in getting ahead of future information management requirements. Doing so will allow the government to unlock the full potential of analytics by boosting faster decision making, driving cost savings, creating program efficiencies and unleashing the potential of agency information.