1)Managing the lifecycle of information created or received in an email format is no more critical to the success of your organization than managing the lifecycle of any other electronically stored information.

2)Managing the lifecycle of information created or received in an email format is no more difficult than managing the lifecycle of any other electronically stored information in your organization

3)Very few emails actually hold any real long term value.

4)Manual email records management solutions will fail to be adopted by end users 100% of the time

5)Automated record classification using content analytics products doesn’t work for emails.

you can read more information by Don Leuders on the topic in his blog
Email Records Management- Part 1: The Truth

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