“Content management is not simply a burden to be bared; efficient ECM can be a smart way to improve a current business and avoid digital landfills. Additionally, ECM is important in managing content storage costs and supporting an enterprise’s fiduciary obligation to protect and maintain records. When companies work with employees or contractors, personal information and intellectual property must be accessible, but must also be treated with confidentiality.”
Today’s Guest Post by: Christopher Kissel, Analyst, Frost & Sullivan
The television network A&E had a long-running series called Hoarders. Admittedly, I like most watch with morbid curiosity to see what items a person would keep in their houses, or carry with them in pocketbooks and wallets. In fact, hoarding is not a laughing matter; the Anxiety and Depression Association of America, ADAA considers hoarding to be an indicator of Obsessive-Compulsive Disorder. Hoarding is still a great metaphor what is occurring in many organizations with digital assets and the digital landfills that result.
A digital landfill occurs when a company stores so much content that records are hard to locate and access, often to a point the records might as well be lost. Toby Bell, the Marketing and Offering Strategy Lead of IBM Enterprise Content Management (ECM), described the mismanagement of content as “information anarchy.” In a recent eBroadcast…
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