Richard Medina of DocuLabs offers these four tips of pragmatically succeeding with information governance.
1)Clarify The Scope of Information Governance and Don’t Overreach
If your IG program succeeds at protecting your organization from information risk and risk-related costs, it’s a successful program. But if it fails to protect you — whether or not it improves the operational efficiency of some of your business processes — it’s a failure.
2)Always Design Your Approach To Optimize Partial Failure
Be sure to model failure and “half-baked” scenarios — scenarios where you have to stop at various points in your roadmap. Make sure you can optimize a completely uneventful, successful implementation. But have lots of “Plan Bs.”
3)If You Want ‘Offensive’ Benefits As Well As ‘Defensive’ Benefits, do ECM First
The past twenty years of enterprise document management systems and then enterprise content management (ECM) have demonstrated that leading with records management (RM) or IG is a bad approach if you want to meet significant offensive requirements in addition to defensive requirements
4)Recognize That Most ‘Best Practices’ May Not Deserve That Title
There’s little empirical evaluation of “Best Practices” in any field, let alone rapidly developing areas of IT and IG. So the “Best Practices” are often primarily the ones that have been most successful in reproducing themselves. None of this means that you shouldn’t follow them. They may be the best practices you can get. But you should try to be clear about the limits of their applicability and how best to use them.