We need to realize that Document Management is a specific, business critical, solution. It should serve as a gateway to a collaboration site where documents can be shared, placed as part of a project, and managed as a business asset. Those documents can then power business processes.
We need to remove the stigma of the name and embrace the division between content and documents. Document Management and Content Management should cease being interchangeable terms. Let’s say what we mean and execute.
This has the power to increase the success of our projects. As many of us have experienced, Document Management is the “gateway drug” to a broader world of Content Management.
The above is courtesy of Laurence Hart in a blog post Document Management Versus Content Management.