Earlier this week CMS Wire had an article entitled, Enterprise Content Management Changes, Challenges in 2013 – Leading Vendor’s Views . I thought the article was really insightful about where the industry is headed. I have pasted some of my highlights below:
By leveraging cloud technologies, businesses can extend and enrich their existing Value Office capabilities. And that has far-reaching implications, especially when you consider the transformative effect cloud can have on industries like healthcare, life sciences, energy and engineering. The cloud is more than another deployment model. Once information starts to be aggregated in the cloud, it opens up a host of new capabilities based on big data analytics that simply aren’t possible in today’s world or siloed and sparsely connected systems.
EMC Vantage Point
Comments by Rick Devenuti, EMC IIG president and Gautam Desai, chief marketing officer
. In 2013, more and more enterprises understood that mobilizing consumer facing applications wouldn’t yield their full potential if the enterprise didn’t mobilize the applications supporting their core operational and administrative processes. More organizations are seeing the benefits of enabling their employees to participate in document-intensive processes via smartphones — and even offline — directly from the point of service in the field.
Hyland Software Vantage Point
Comments by Ken Burns, analyst relations manager at Hyland
Putting content in motion — allowing users and developers to access and work with enterprise content right from mobile devices — was another big change. Customers on the move can now take advantage of key social, content and case management capabilities remotely for timely collaborative document management, production imaging and report management.
IBM Vantage Point
Comments by John Murphy, vice president of ECM products and strategy at IBM
: Unstructured data, which includes everything from emails and recorded meetings to PDF documents and social interactions, continues to be an issue for both enterprise and government. The sheer volume of data, combined with compliance and security concerns, is enough to give any organization a headache. When you consider that unstructured data holds the most potential, it’s no wonder the issue was top of mind for many this year. To understand the challenges of unstructured data, we encourage organizations to start by looking at the “three V’s” — the velocity, or rate at which information is coming, the volume and the variety, or different types of data.
OpenText Vantage Point
Comments by Mark Barrenechea, CEO of OpenText
The ECM / information management industry continued to evolve and mature in 2013 and has seen a significant change over the course of the year. Synergies between ECM and business application processes have risen in importance, surpassing priorities around information governance and compliance. Organizations are focused on how to get more tangible business value from their information and this requires deeper integration within automated, content-enabled transactional processes. Importantly, being able to leverage the same document or file across multiple back-end systems is seen as a way to obtain even more value.
Oracle Vantage Point
Comments by Lance Shaw, director of product marketing for Oracle WebCenter Content