Organizations that have moved toward getting rid of paper also report faster response times and increased productivity. Respondents said they felt that driving paper out of the process would improve the speed of response to customers, citizens, or staff by four times. And those who actually had experience with paper-free processes reported that the speed improvement was more on the order of 4.6 times. In addition, two-thirds of those adopting paper-free processes report payback within 18 months — and 50 percent said they see payback within a single 12-month budgeting period.
The above is taken from the Laserfiche blog Getting Ready for Thursday’s ‘World Paper Free Day’ #wpfd
For more information on World Paper Free Day I would encourage you to attend the infochat hosted by AIIM this Thursday.