I am always amazed by the feedback and comments that I get on this blog. John Montana, author of the Generally Accepted Recordkeeping Principles health check up left me this comment on Where GARP Gets It Wrong. He stated

“I think this post is a result of a misunderstanding regarding both the health checkup and the GARP maturity model. On the health checkup, you do indeed get a point if the records manager is in charge of paper and IT is in charge of electronic records. That’s because that’s a better state than no one being in charge of either. Neither the health checkup or the maturity model mandate that as an end state or ideal state however. And with respect to the health checkup, the answers are cumulative — you get a point for minimal compliance, more points for more effective compliance and a better program.

All that said, we’re looking at re-working the health checkup. The maturity model itself has been revised since we built it, and the health checkup could stand some updating.”

To clarify, I don’t think the GARP health check up is wrong, I think it is unclear and I am excited to see it updated. I go into more details in an AIIM blog post entitled, Managing Electronic Records Requires Both James Bond and Q.

While you are at the AIIM community, I’d recommend you check out Making Records Management a Part of the Solution. Here is an excerpt:

records (and governance) is a cost center [in the eyes of IT]. With that said, the concept of records has to be pitched with a cost savings value. Simply, the new HR solution will drive improved efficiencies and productivity (cost savings) and the records element has to do the same.

How do we do that?

Consider looking to the future, and make this a long term play, not a short term fix. To this thought consider that according to market data the cost to store content will be nearly one hundred times cheaper by 2020. Now equate this to the fact that an RM repository is for “long term preservation” of content and with the RM process content will be shuttled off to a tier three storage environment for example, which will cost one fifth that of tier one where the content currently lives. Also, understand that in the same timeframe where storage costs are decreasing, that the cost to actually manage content will double, then relate that if this content is connected to a content governance lifecycle (where part of that lifecycle is content being managed as a record) then outline the cost savings attributable to having a streamlined management process in place that accounts for the entire lifecycle of any content coming into the organization from the moment it arrives. With just those two concepts the records group has not only integrated their technology demands into the broader solution and organization, but they have also provided a vision that the CIO can embrace… and maybe even take credit for.

Lastly, Chris Walker is writing a book on Principles of Holistic Information Governance. Once it is available for pre-order I am buying a copy and I recommend you do the same.

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