unless you have infinite time and energy, you will never be able to keep up if you take a reactive approach to managing information or records. Governance allows you to implement a proactive, high level strategy for information management that empowers the people that have the most to gain from effective information governance. I always say the good news about governance is that it’s simple….the bad news is that it isn’t easy

The above quote is from Monica Crocker in an interview AIIM did with her as “Member of the Week“. I have not always been a huge advocate of information governance, but Monica has been very instrumental in helping me see the light. Here is another great nugget from that interview.

The mainstream business people are EASY to convince to manage records in accordance with organization policies and standards. They understand the value of those records and the information they contain. Plus, they don’t pretend to be records management experts, so, for the most part, they’re happy to have guidance because it allows them to focus on their work instead of figuring out how to manage records. Plus, they recognize how liberating it is to get rid of stuff they don’t need and to be able to find stuff they do need.

Monica is a seasoned professional in records management and content management. In 2003 she was a recipient of AIIM’s Distinguished Service Award.

Many of her blog posts have helped my thinking on information governance. If you have not checked out her post on the unnecessary nature of the term record that I referenced earlier this week then definitely give those a look. Also worth a look is Information Governance…in Seven Really Difficult Steps. The steps she outlines are

Step 1: Launch the Information Governance Program
Step 2: Convene an Information Governance Team
Step 3: Announce the Information Governance Policy
Step 4: Create the Toolbox
Step 5: Publish an Updated Retention Schedule
Step 6: Train
Step 7: Repeat Steps 1-6

Other heroes in Information Management:
Heather Hedden

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