I have gotten behind on listening to AIIM, but the webinar Information Governance is Good Business is an hour of professional development that I would highly recommend to anyone. The speakers are John T. Phillips, founder of ITD and John Fiske, Sr Director, ECM Solution Management for SAP. Below are some of my highlights.
Information governance is more then just a buzzword or records management on steroids. Information governance is a pathway to getting the most value of your information assets through the following means.
-Defensible disposition (knowing what to keep and what to retain)
-Deriving value from information resources and systems.
-Reducing risks from regulatory and legal compliance mandates
-Streamlines business processes that are redundantly processing, storing or retrieving information.
-Less time is wasted looking for information, thus information is easier to retrieve and utilize.
In other words, information governance done right will reduce risk of indictment, increase return on investment, save on operating costs and improve your public profile and market presence.
Information governance is broad reaching and touches on policies, architecture, training, supportive technology and verification.
Barclay Blair stated in a previous AIIM webinar, “The future of information governance is not found in that sacred codex, document or record, but rather in the insights that can be gained from the patterns found in the aggregation of these documents and that is the promise of big data…Records management and information management is not about creating this perfect record. It is really about letting us predict the future and that is the promise of big data.” That idea is carried on here as they discussed information governance being the logical evolution of data governance. Information governance and data governance allow us to gain meaningful information and clarity for enterprise data and information. They leverage metadata, taxonomies and content analysis to get the full business value of our data and information.
One of the best places to start an information governance initiative is with e-mail as e-mail poses the biggest risk for organizations. E-mail is particularly high risk if it contains a smoking gun. It also impacts everyone in the organization and thus the effects of governing it can have impacts across the board. One of the low hanging fruits of governing e-mail is the fact that most of it does not have any retention and there is low value per electronic object stored.
The Q & A at the end of the webinar had great topics such as information governance vs. information management, the role of change management and how to perform an information inventory in an electronic setting. If you have an hour to spare this week I would highly recommend listening to this webinar!