The last portion of the ARMA Metro MD seminar was a panel discussion. Blogging the panel discussion was difficult due to it being fast moving. Below are my meager attempts to capture the highlights. There was other good information shared during the panel discussion, but unfortunately I was not able to capture all of it.
Will Records Managers Be Obsolete For 10 Years?
Fred Driers: RIM is growing and more important then it ever has been. We have to evolve. We have to be that bridge and team up with management and IT. Get out of the file room.
Michael Miller: You can get a lot done if you don’t care who gets the credit. Goal should be to help manage all information.
Chad Doran: RIM as we know it today may be dead, but what we bring to the table in terms of compliance and governance will live on and our role will expand. Focusing on records rather then information is not the way to move forward as a profession. Security and privacy is also where we are headed.
Anthony Lewandowski: Standardization of metadata will be a big challenge going forward.
Tim Shinkle: Records managers will evolve into information governance and be involved in ontologies and schemas.
Joel Limerick: Records managers of the future will be assisted by big machines that will help to discover and classify records.
How do we logically determine how long information should be retained when many on the business side want to retain it forever and those on the IT side believe those needs can be accommodated due to cost of storage going down?
Limerick: Case management and process management will go into a digital container. Concept of record will shift to take advantage of lowering cost of storage.
Shinkle: Storage is not getting cheaper in the big picture and it is a wasted cost.
Lewandowsi: Cloud storage is responsive to market in terms of cost and services
Doran: What we preserve will be preserved by accident and what we can retrieve
Miller: There is a lot of risks in maintaining stuff. Must think creatively how we will maintain retention and delete duplicates.
Driers: Who cares about storage if we can’t access what is stored. Vendors are not interested in providing retention to information stored in cloud.
How should a single organization address multiple data sets that are used in big data, but not owned by organization?
Doran: One of the main challenges we will see is interconnected systems and when you lose one you lose the context. It is something that needs to be planned for. Owner of collaborative information needs to be responsible and securing information
Driers: The issue of privacy can impact your ability to combine these data sources together.
Will concept of permanent records change because of ability to glean value from information we do not even know about it yet
Doran: We have to get back to the basics of the core records management principles and be careful about we decide to retain based on value of information. When we talk about mining data we have to consider how we will search and retrieve data.
Limerick: Documents and records are either triggers to business processes or artifacts of business processes. It is all about mission of organization and how documents and records relate to mission.
Shinkle: Must decide what perspective we are capturing information, is it from the archivists perspective or records management perspective.
Driers: Yes we can store it forever, but we need to make sure we can access it.
sorry for the delay in posting the panel discussion. My intention was to post it yesterday but I accidentally left it as a draft.