The following is from a white paper from Archive Builders on becoming a Certified Records Manager from ARMA. The white paper can be read in its entirety here http://www.archivebuilders.com/whitepapers/22051p.pdf

Information Management as Defined by ARMA
How organizations manage information for competitive advantage is dramatically changing as a result of
globalization of the market economy, the driving force of which is technology E-commerce, which is creating new
dimensions and concerns for information privacy and security. Information management is also being affected by organizational change, resulting from increased outsourcing,
business partnerships, and modular relationships.

Issues such as what information will be shared and with whom are critical to the future success of 21st century
organizations. The greatest challenge is the need to better manage the information flow being created for these new organizations and relationships. This is the role of – and the opportunity that awaits – the information management professional.

Information management professionals must understand and effectively manage information from its conception, including its role in the organization’s ability to meet its
strategic goals. They must be able to manage information strategically, tying it back to the organization’s core mission.

Today’s information management professionals must possess content skills, an understanding of how and why data is created, who should have access to it, and when it should be destroyed. Further, they must be able to address these and other issues resulting from emerging business trends at the strategic level as business relationships and processes are being developed. This requires skills, knowledge, and perspective that integrate the tactical and strategic aspects of information and records management, information technology, and executive management.

Intellectual capital drives the bottom line. The biggest profits will go to those that manage information; not physical
assets. Therefore, organizations and professionals who embrace information management as being strategic and
mission critical will ensure their competitive advantage.

Without the context one would think the above quote is from AIIM on the Certified Information Professional. Whether you call it technology E-commerce like arma does in the quote above or use aiim’s term “digital economy” it is unarguable that companies need someone to manage information in the same way they have someone to manage IT, products, HR, etc.

Information management is at the big picture of all businesses. To meet big picture strategic goals you need a comprehensive information management strategy that views content, records and email as not just something that is out there but something that needs to be governed. To have a bottom line that fits nicely into the big picture you need to manage information so that risk is reduced, business processes are streamlined and time is not wasted looking for unorganized information. The information management revolution is coming and those that are prepared will find themselves the most profitable.

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